FAQ's

Frank here - 

Thank you for supporting my creativity :) 

If you have ANY problem - communicate - Then I can do something to resolve the issue. I'm here to help

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When will my order be processed?

Order processing commences at time of purchase. Products immediately go into the print que. Production times vary based on the print que.

Where can you ship product?
Products shown on the site ship to the continental US. 

CHECK YOUR ADDRESS
AND YOU MUST INCLUDE YOUR PHONE NUMBER 
It's rare to have an issue, but when it happens it's usually someone not putting in their complete address and phone number.
The shipper requires us to provide a phone number at time of shipping. 

Shipping Address 
CHECK YOUR SHIPPING ADDRESS
Please make sure you list YOUR (CORRECT) shipping address. 

CHECK YOUR SHIPPING ADDRESS :) 


Do you take returns or cancellations?
No. Unfortunately, since our products are created when you order them, we cannot accept items to be returned or exchanged.
If your item arrives damaged, however, we are able to work with that and get you an undamaged item; don't throw it out, as we might have you ship it back to us -- just reach out to us and include photos of your damaged products and packaging materials, and we will make it right. 

What if the item(s) received are defective/incorrect/damaged?
Please contact us within 24 hours from receiving your order if you received merchandise that is incorrect, missing, and/or defective.
Please include your order number, photographs of the item(s) and all related references upon receiving your package.
We will do our very best to resolve your case as soon as possible.

Can I cancel my order? 
Due to the production processes we use, we are unable to cancel orders once they are placed. Once an order is placed it is put into production immediately; we are not able to stop this process after the fact.

Color
 
We print in a high resolution high quality process. That being said, color can slightly vary from print to print and product to product as well as how you interpret it from what you see on the screen. Based on that - exact color matching is not available. 

I have a different question. No worries! We’re here to help. Send us an email, or message us via our contact form, and we’ll be in touch.